Terms of Service
Last Updated: August 10, 2026
Important Legal Notice: These Terms contain a binding arbitration agreement and a class action waiver in Section 16 that affect your legal rights. Please read Section 16 carefully before using our service.
Welcome to SassyChat. Throughout these Terms of Service (“Terms”), “we,” “us,” “our,” and “SassyChat” refer to [SassyChat LLC], a Wyoming limited liability company, the company that operates the SassyChat service, and “you” or “your” refers to you, the individual or entity using our service. “Agreement” means these Terms together with our Privacy Policy and any subscription-specific terms.
What Is SassyChat?
SassyChat is an AI-powered messaging and fan-management platform for content creators and the agencies that manage them. It is delivered primarily as a desktop application, supported by cloud-based services we operate. SassyChat helps creators manage fan conversations more efficiently by generating AI-assisted replies that match each creator’s communication style, and it provides related tools for organizing fans, media, and messaging.
To provide these features, SassyChat processes and stores certain data on our servers, including fan messages and conversation history, fan profile and customer-relationship information, and (where you use our media features) copies of creator media that we store and index. Our Privacy Policy describes what we store, for how long, and who processes it on our behalf.
SassyChat does not itself process the payment transactions between you and your fans. Those are handled by the connected platform (such as OnlyFans or Fansly). SassyChat does record and attribute sales that our AI assists with, and it bills you for subscription fees and, on applicable plans, a commission on AI-assisted sales, as described in Section 10. SassyChat is a software tool that operates your own creator accounts at your direction; it is not itself a content platform and does not sell content to fans.
1. Accepting These Terms
By installing or using the SassyChat application, creating an account, accessing our website, or using SassyChat in any way, you agree to be bound by this Agreement. This Agreement is a binding legal contract. If you do not agree with any part of it, do not use our service.
We may update these Terms from time to time. We will notify you of material changes by posting the updated version on our website and updating the “Last Updated” date above. For changes that materially affect your rights or financial obligations, we will provide at least 30 days’ advance notice by email or through the application. Your continued use of SassyChat after an update constitutes acceptance of the revised Terms. If you do not accept an update, you must stop using the service and cancel your subscription before the changes take effect.
2. Who Can Use SassyChat
You must be at least 18 years old to use SassyChat. No exceptions.
SassyChat is available only to individuals who meet all of the following requirements:
- Are at least 18 years of age
- Have the legal capacity to enter into a binding contract in their jurisdiction
- Are managing content creator accounts that they own or are authorized to operate
- Are not prohibited from using our service under U.S. law or the laws of their jurisdiction
- Are not located in, incorporated in, or ordinarily resident in a country subject to comprehensive U.S. government sanctions (including Cuba, Iran, North Korea, Syria, Russia, or the Crimea, Donetsk, and Luhansk regions of Ukraine)
- Are not listed on the U.S. Treasury Department’s Specially Designated Nationals and Blocked Persons (SDN) list or any other applicable government restricted-party list
- Agree to comply with all applicable laws and regulations, and with the terms of service of any platform you connect to SassyChat
By using SassyChat, you represent and warrant that you meet all of these requirements and will continue to meet them throughout your use of the service. We reserve the right to verify eligibility and to terminate accounts that do not qualify.
3. Your Account
Account Creation and Security
You create a SassyChat account using your email address. You are responsible for:
- Maintaining the confidentiality of your login credentials and not sharing them with anyone
- All activity that occurs under your account, including every message sent through the service, whether manually reviewed or sent by the AI Assistant
- Ensuring your account information remains accurate and up to date
Notify us immediately at support@sassy.chat if you suspect unauthorized access to your account. We are not liable for any loss or damage arising from your failure to maintain reasonable account security.
Account Responsibility
Because SassyChat sends messages on your behalf, you bear full legal and reputational responsibility for all content transmitted through our service from your account. SassyChat is a tool; you are the operator and the author of all messages sent.
4. License to Use SassyChat
We grant you a limited, non-exclusive, non-transferable, revocable license to use SassyChat to manage content creator accounts that you own or are authorized to operate (whether your own accounts or, if you operate as or on behalf of an agency, the accounts of creators within your organization who have authorized that management) in accordance with these Terms. If you use SassyChat on behalf of an organization, you represent that you are authorized to bind that organization and to grant access to team members through your account, and you are responsible for your team members’ use of the service.
This license does not permit you to:
- Use SassyChat to manage accounts that you do not own and are not authorized by the account owner to operate
- Sublicense, resell, or offer the service to third parties as a white-label product
- Copy, modify, adapt, translate, or create derivative works based on our service or its content
- Reverse engineer, decompile, disassemble, or attempt to extract the source code of our software
- Use automated tools to scrape, extract, or harvest data from our service beyond its intended functionality
- Access our APIs, servers, or infrastructure except through our authorized interfaces
5. Prohibited Conduct and Content
You agree not to use SassyChat to generate, send, or facilitate any of the following.
Illegal or Harmful Content
- Content that is illegal under any applicable federal, state, or local law or the laws of the recipient’s jurisdiction
- Content that promotes, glorifies, or facilitates violence, self-harm, or criminal activity
- Content that harasses, threatens, intimidates, stalks, or abuses any person
- Any content that exploits, sexualizes, or targets minors in any way. Violations will result in immediate permanent account termination and reporting to the National Center for Missing and Exploited Children (NCMEC) and law enforcement
Fraud and Deception
- False, misleading, or deceptive statements to fans or third parties that constitute fraud under applicable law
- Impersonation of any person, entity, or platform
- Content designed to manipulate fans into financial decisions based on false information
Spam and Unwanted Messaging
- Bulk unsolicited messages or repetitive messaging campaigns that fans have not consented to receive
- Content that violates applicable anti-spam or unsolicited messaging laws, or each connected platform’s messaging policies
Intellectual Property Infringement
- Content that infringes any patent, trademark, trade secret, copyright, or other intellectual property right belonging to a third party
Technical Abuse
- Malware, viruses, or any code designed to damage or interfere with systems
- Actions that disrupt or circumvent the security or functionality of our service or connected platforms
Platform Violations
- Any use that violates the terms of service, community guidelines, or automation policies of OnlyFans, Fansly, or any other connected platform
Violations may result in immediate account suspension or termination without refund, reporting to law enforcement where required, and civil action.
6. Platform Compliance
Your Compliance Obligations
You are solely responsible for ensuring your use of SassyChat complies with:
- All applicable laws and regulations governing automated communications and commercial messaging
- The terms of service, community guidelines, and automation policies of each platform you connect to SassyChat
- Any platform-specific requirements regarding disclosure of automated or AI-assisted messaging
Platform Account Risk
Connected platforms (such as OnlyFans and Fansly) may update their policies at any time, including policies regarding third-party automation tools. We cannot guarantee that using SassyChat will not conflict with a connected platform’s policies, or that it will not result in the restriction, suspension, or termination of your account on that platform. By using SassyChat, you explicitly accept this risk. We are not liable for any platform account suspension, ban, loss of income, or other consequence arising from your use of our service.
7. AI Features and the AI Assistant
AI-Generated Suggestions
SassyChat uses artificial intelligence to generate message suggestions based on your conversation history and communication style. You understand and agree that:
- AI suggestions are tools to assist you, not guarantees of quality, accuracy, or appropriateness
- AI may produce content that is incorrect, off-brand, or requires editing before use
- You are responsible for reviewing AI-generated content before sending
- We do not guarantee any specific outcomes, engagement levels, or revenue from using our service
- Using AI-generated suggestions does not reduce your responsibility for the messages you send
Third-Party AI Processing
To generate message suggestions, SassyChat may transmit message text and conversation context to third-party AI service providers. You acknowledge that:
- Message text may be processed by third-party AI providers as part of generating suggestions
- Those providers operate under their own terms and data policies
- Our Privacy Policy describes how this data is handled
AI Assistant Feature
By starting a session with AI Assistant, you specifically acknowledge and agree that:
- You bear full and sole responsibility for every message sent by the AI Assistant, including all legal, financial, and reputational consequences
- SassyChat is not liable for any outcome (including fan complaints, platform enforcement actions, account bans, reputational harm, lost income, or third-party claims) arising from messages sent by the AI Assistant
- You should regularly review messages sent by the AI Assistant to verify compliance with these Terms, platform policies, and applicable law
The AI Assistant must be actively confirmed by you each time you enable it on a new device.
Fan Transparency and Disclosure
Where applicable law, FTC guidelines, or connected platform policies require you to disclose to fans that you are using automated messaging tools or AI-generated content, you are solely responsible for making those disclosures. SassyChat does not automatically notify fans that AI is involved. We recommend consulting a qualified attorney regarding any disclosure obligations applicable to your situation.
8. Your Content and Warranties
Ownership
You retain ownership of all content you create and all data you provide to SassyChat. These Terms do not transfer ownership of your content or data to us.
Limited License to Operate the Service
By using SassyChat, you grant us a limited, worldwide, non-exclusive, royalty-free license to process and handle your content and data solely as necessary to provide the service to you. We will not use your content for any other purpose without your separate consent. We may also create and use aggregated or de-identified data that does not identify you or any fan to operate, improve, secure, and develop our services, provided that we will not attempt to re-identify such data.
Your Representations and Warranties
You represent and warrant that:
- You own or have the necessary rights to all content you use in connection with SassyChat
- Your use of the service does not violate the rights of any third party
- All information you provide to us is accurate, current, and complete
- All fans you communicate with through SassyChat are adults (18 or older) who have consented to receive messages from you through your creator account
- You will not use SassyChat to engage with any person you know or have reason to believe is a minor
Adult Content
You understand that SassyChat is designed to assist with adult-oriented fan communications and may generate, process, and store sexually explicit text and media. You represent that you are an adult, that all content you process through the service depicts and involves only adults who have consented to that content and its use, and that your use of such content complies with all applicable laws and the policies of your connected platforms. You are solely responsible for all content you generate, send, and store through the service.
9. Privacy and Data
We take your privacy seriously. Our Privacy Policy, which forms part of this Agreement, describes how we collect, use, store, and protect your information. Key points:
- Fan messages, conversation history, and fan profile information are stored on our servers to provide the service, and are retained and deleted as described in our Privacy Policy
- Where you use our media features, we store and index copies of your creator media on our servers and use third-party providers to process it
- Account information (email address, subscription and billing details, settings) is stored on our secure servers
- Message text and conversation context may be processed by third-party AI providers to generate suggestions; we do not use your data to train our own AI models
- We do not sell your personal information to third parties
- We implement reasonable technical and organizational security measures
Data Rights
If you are a resident of California, the European Union, the United Kingdom, or another jurisdiction with statutory data protection rights, you may have rights to access, correct, delete, restrict processing of, or receive a portable copy of your personal data. Contact us at support@sassy.chat to exercise these rights. We will respond within the timeframe required by applicable law. Note that deletion requests are subject to the 120-day recoverable window described in Section 19, and certain anonymized financial records are retained after deletion for accounting, tax, and legal compliance as described in our Privacy Policy.
Security and Breach Notification
We implement reasonable technical and organizational measures to protect your account data. In the event of a security incident that affects your personal data, we will notify you in accordance with applicable law, including any mandatory breach notification timelines required by your jurisdiction. If you believe your account has been compromised, contact us immediately at support@sassy.chat.
Fan and Client Data
When you use SassyChat to process the data of your fans (or, if you are an agency, the data of the creators you manage), you act as the controller of that data and SassyChat acts as your processor and service provider, handling it on your behalf and at your direction. You are responsible for establishing a lawful basis for that processing and for providing all notices and obtaining all consents that applicable law requires.
Your fan communications may include sexually explicit content and other information about a person’s sex life or sexual orientation, which can qualify as a “special category” of personal data under laws such as the GDPR and UK GDPR. Where those laws apply, you are responsible for obtaining each fan’s explicit consent to this processing before it occurs: consent that is freely given, specific to the purposes disclosed to the fan (including AI-assisted message generation, storage of messages and conversation history, creation of relationship summaries, and storage and indexing of media), informed, unambiguous, and given by a clear affirmative act. You must keep records sufficient to demonstrate that consent, allow fans to withdraw it at any time, and promptly instruct us to stop the processing and delete the relevant data when a fan withdraws consent or objects. If you require a Data Processing Agreement, contact us at support@sassy.chat.
For complete details, please read our Privacy Policy.
10. Subscriptions and Payments
Plans and Billing
SassyChat offers subscription plans billed monthly or annually. Depending on your plan, your fees may include (a) a recurring subscription fee (for example, a per-connected-account fee) and (b) a commission calculated as a percentage of sales that our AI features assist in generating on your connected platforms. Current plan features, subscription fees, and applicable commission rates are described on our website and in your account. The commission rate applicable to a sale is the rate in effect at the time of that sale. SassyChat does not process the underlying payment between you and your fan; the commission is billed to you by us in addition to your subscription fee.
Automatic Renewal
Your subscription automatically renews at the end of each billing period unless you cancel before the renewal date. By subscribing, you authorize us to charge your payment method for the applicable fee (plus any applicable taxes) at the start of each renewal period.
Free Trial
New users may receive a free trial period as described on our website. If you do not cancel before the trial ends, you will automatically be charged for your chosen plan.
Cancellation
You may cancel your subscription at any time through your account settings or by contacting us at support@sassy.chat. Cancellation stops future billing. You will retain access to SassyChat through the end of your current paid billing period. For example, cancelling an annual plan after one month means you retain access for the remaining eleven months. Except as provided under “Refunds” below, fees already paid are not refundable.
Refunds
All purchases are generally non-refundable. For first-time purchases (excluding renewals), if you request a refund within 7 days of your initial charge and have not materially used the service, we will consider your request on a case-by-case basis at our sole discretion. Subscription renewals are non-refundable. If applicable law in your jurisdiction requires a refund right that cannot be waived, we will honor it.
Price Changes
We may change subscription prices at any time. If we increase the price of your current subscription, we will notify you at least 30 days before the new price applies. The new price will take effect at your next renewal. If you do not agree, you must cancel before the renewal date.
Taxes
You are responsible for all applicable taxes on your subscription fees. Where required by law, we will collect and remit applicable taxes.
Payment Disputes
Please contact us at support@sassy.chat before initiating a chargeback with your card issuer. Unauthorized chargebacks may result in account suspension.
11. Third-Party Services and Platforms
No Responsibility for Third Parties
SassyChat integrates with third-party platforms (such as OnlyFans and Fansly) and uses third-party service providers (including cloud hosting and storage, payment processors, analytics services, and AI providers). We are not responsible for the availability, reliability, policies, or practices of any third-party service. Your use of third-party services is governed solely by their respective terms and privacy policies.
Platform Policy Changes
Third-party platforms may change their APIs, features, or terms of service at any time. We are not liable if platform changes render SassyChat non-functional or incompatible with a connected platform.
Platform Trademarks
OnlyFans is a registered trademark of Fenix International Limited, and Fansly is a trademark of its respective owner. SassyChat is an independent software tool and is not affiliated with, endorsed by, sponsored by, or in any way officially connected with OnlyFans, Fansly, or any other platform you connect to the service. All product and company names are the trademarks of their respective owners, and any reference to them is for identification purposes only and does not imply affiliation or endorsement.
12. Intellectual Property
SassyChat, including our name, logo, design, software, website, and all original content we create, is protected by U.S. and international intellectual property laws. We (or our licensors) own all rights, title, and interest in and to our service. Nothing in these Terms grants you any ownership of our intellectual property.
If you submit feedback, ideas, or suggestions about our service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate that feedback for any purpose related to improving or operating our service, without any obligation of compensation or confidentiality to you.
Copyright Complaints (DMCA)
We respect the intellectual property rights of others. Because SassyChat stores and indexes creator media at the direction of our users, we respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act (DMCA). If you believe that content processed or stored through SassyChat infringes a copyright you own or control, you may send a written notice to our designated copyright agent that includes: (1) your physical or electronic signature; (2) identification of the copyrighted work you claim has been infringed; (3) identification of the material you claim is infringing and information reasonably sufficient to allow us to locate it; (4) your name, address, telephone number, and email address; (5) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (6) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf.
Designated Copyright Agent: [DMCA Agent Name] [Mailing Address] Email: [dmca@sassy.chat]
We may remove or disable access to material alleged to be infringing and, in appropriate circumstances, will terminate the accounts of users who are repeat infringers. If you believe material was removed or disabled in error, you may submit a counter-notification to the same agent.
13. Disclaimers
Please read this section carefully. It significantly affects your legal rights.
SassyChat is provided “as is” and “as available.” To the maximum extent permitted by applicable law, we expressly disclaim all warranties of any kind, whether express, implied, or statutory, including:
- Any warranty that the service will be uninterrupted, timely, secure, or error-free
- Any warranty that defects will be identified or corrected
- Any warranty that the service is free of viruses, malware, or other harmful components
- Any warranty that AI-generated message suggestions will be accurate, appropriate, brand-consistent, legally compliant, or effective
- Any warranty that your use of SassyChat will not conflict with the terms of service of any connected platform
- Any warranty that using SassyChat will result in increased fan engagement, revenue, or any particular outcome
- Any implied warranties of merchantability, fitness for a particular purpose, or non-infringement
You use SassyChat entirely at your own risk. You are fully and solely responsible for all messages transmitted through the service, whether reviewed manually or sent by the AI Assistant.
14. Limitation of Liability
This section limits our potential liability to you. Please read it carefully.
To the fullest extent permitted by applicable law, SassyChat and its owners, officers, directors, employees, agents, licensors, and service providers will not be liable for any:
- Indirect, incidental, special, consequential, exemplary, or punitive damages
- Loss of profits, revenue, business, customers, or anticipated savings
- Loss of data, content, goodwill, or reputation
- Service interruptions, outages, or failures
- Consequences of messages sent through the service, including messages sent by the AI Assistant
- Account suspensions or bans imposed by connected platforms
- Consequences of connected platform policy changes
- Unauthorized access to or use of your account or data
This applies regardless of the legal theory (contract, tort, strict liability, negligence, or otherwise), and even if we have been advised of the possibility of such damages.
Our total aggregate liability for all claims arising out of or related to this Agreement or the service is limited to the lesser of: (a) the total fees you actually paid us in the 12 calendar months immediately preceding the event giving rise to the claim, and (b) one thousand U.S. dollars ($1,000), but in no event less than one hundred U.S. dollars ($100).
Some jurisdictions do not permit exclusion of implied warranties or limitation of liability for certain categories of damages. To the extent these limitations are not enforceable in your jurisdiction, they are modified to the minimum extent necessary to comply with applicable law.
15. Indemnification
You agree to indemnify, defend, and hold harmless SassyChat and its owners, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:
- Your use of SassyChat, including all messages sent through the service
- Your violation of these Terms
- Your violation of any applicable law, regulation, or third-party platform terms
- Any claim by a fan or third party arising from messages you sent using our service
- Your infringement of any third party’s intellectual property, privacy, or other rights
This indemnification obligation survives termination of your account and these Terms.
16. Disputes and Arbitration
This section contains a binding arbitration agreement and a class action waiver. It affects your legal rights. Please read it carefully.
Informal Resolution First
Before initiating any formal legal proceeding, you agree to contact us at support@sassy.chat and give us at least 30 days to attempt to resolve the dispute informally. This is a prerequisite to arbitration or any court proceeding, except for emergency injunctive relief.
Binding Arbitration
If informal resolution fails, you and SassyChat agree that any dispute, claim, or controversy arising out of or relating to these Terms or the service (including disputes about the validity or enforceability of this arbitration agreement) will be resolved exclusively through final and binding individual arbitration administered by National Arbitration and Mediation (NAM) under its Comprehensive Dispute Resolution Rules and Procedures in effect at the time the arbitration is commenced (including, where applicable, NAM’s rules and fee schedules for consumer disputes and its Mass Filing Supplemental Dispute Resolution Rules and Procedures), except as specified below. If NAM is unavailable or unwilling to administer the arbitration, the parties will agree on an alternative arbitration provider; if they cannot agree, a court of competent jurisdiction will appoint an arbitrator pursuant to 9 U.S.C. § 5. This arbitration agreement is governed by the Federal Arbitration Act.
Exceptions to arbitration:
- Either party may bring an eligible claim in a small claims court of competent jurisdiction
- Either party may seek emergency injunctive or equitable relief from a court to preserve the status quo pending arbitration
- Claims arising from infringement of intellectual property rights may be brought in court
Class Action Waiver
You and SassyChat each agree to bring claims only in an individual capacity and not as a plaintiff or class member in any purported class action, consolidated action, or representative action. The arbitrator may not consolidate more than one person’s claims. If this class action waiver is found unenforceable as to any claim, the arbitration agreement will not apply to that claim, which will instead be litigated in court under Section 17.
Arbitration Procedures
- Arbitration will be conducted in English by a single neutral arbitrator
- Most hearings can be conducted remotely; if an in-person hearing is required, it will be held in the State of Wyoming or in the county of your residence, as mutually agreed
- The arbitrator’s decision will be final, binding, and enforceable in any court of competent jurisdiction
- The arbitration will be confidential
Arbitration Costs
We will pay all NAM filing, administrative, and arbitrator fees for consumer claims in excess of the amount you would pay to file the claim in a court of competent jurisdiction. Each party pays its own attorneys’ fees unless applicable law or the arbitrator awards them to a prevailing party.
Coordinated Arbitrations
If 25 or more similar demands for arbitration are asserted against SassyChat by or with the assistance of the same or coordinated counsel, or are otherwise coordinated, the demands will be administered in staged batches to promote efficiency and fairness. The parties will first select a limited number of bellwether cases (no more than 10) to proceed, and the remaining demands will be stayed. After the bellwether arbitrations conclude, the parties will participate in a single mediation of the remaining demands before any further arbitrations proceed. Any applicable statute of limitations and filing deadlines will be tolled for the stayed demands during this process. If this provision is found unenforceable, it will be severed and the remainder of this Section 16 will continue to apply.
Opt-Out Right
You may opt out of this arbitration agreement by emailing support@sassy.chat within 30 days of first accepting these Terms. Use subject line “Arbitration Opt-Out” and include your full name, account email address, and a clear statement that you wish to opt out. Opting out does not affect any other provision of these Terms.
Survival
This arbitration agreement survives termination of your account and these Terms.
17. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Wyoming and applicable U.S. federal law, without regard to conflict-of-law principles. For any dispute not subject to arbitration under Section 16, both parties consent to the exclusive jurisdiction and venue of the state and federal courts located in the State of Wyoming.
If you are a consumer in a jurisdiction where applicable law does not permit the choice of Wyoming law to deprive you of mandatory local protections, those local protections will apply to the extent required.
Jury Trial Waiver. To the extent any dispute proceeds in court rather than in arbitration, you and SassyChat each irrevocably waive, to the fullest extent permitted by applicable law, any right to a trial by jury.
18. Export Controls and Sanctions Compliance
SassyChat and its underlying technology are subject to U.S. export control laws and regulations, including the Export Administration Regulations (EAR) and sanctions programs administered by the U.S. Treasury Department’s Office of Foreign Assets Control (OFAC). You agree not to use or access SassyChat in violation of any applicable U.S. export or sanctions law. By using SassyChat, you represent that you are not subject to any such restrictions.
19. Account Suspension and Termination
Our Rights
We may suspend or terminate your access to SassyChat at any time, with or without cause, including for violation of these Terms, conduct harmful to other users or our business, requirements of law or government authority, or if we cease offering the service in your jurisdiction. For violations capable of being remedied, we will generally give you notice and an opportunity to cure. We are not required to give notice before terminating for serious violations.
If we terminate your account without cause during a paid billing period, we will refund a pro-rata portion of any prepaid fees covering the unused portion of that period.
Effect of Termination
Upon termination, your right to access and use SassyChat ends immediately, and you should uninstall the SassyChat application. Provisions that by their nature should survive (including disclaimers, limitation of liability, indemnification, and dispute resolution) continue in full force.
Termination by You
You may cancel your subscription and delete your account at any time through your account settings. When you request account deletion, your account enters a 120-day recoverable pending-deletion window. During this window, the account is locked and you cannot use the service, but you can restore it at any time by signing back in and cancelling the request. This window exists to protect you against accidental deletion and to allow us to defend any payment disputes or fraud claims that may arise within the card-network chargeback period.
After 120 days, the deletion completes: your profile, settings, fan data, conversation history, creator media, and all other personal data are permanently deleted. Financial and transaction records are retained in anonymized form for accounting, tax, and legal compliance. No personal identifiers are retained after deletion completes.
Deletion does not entitle you to any refund of fees already paid.
20. General Terms
Entire Agreement. These Terms, together with our Privacy Policy and any subscription-specific terms, constitute the entire agreement between you and SassyChat regarding the service.
Severability. If any provision is found invalid or unenforceable, it will be modified to the minimum extent necessary (or severed if modification is not possible), and the remaining provisions continue in full force.
No Waiver. Our failure to enforce any right or provision at any time does not constitute a waiver of that right going forward.
Time Limit on Claims. To the extent permitted by applicable law, any claim arising out of or relating to this Agreement or the service must be filed within one (1) year after the claim accrues; otherwise, the claim is permanently barred.
Assignment. You may not assign any rights or obligations under these Terms without our prior written consent. We may freely assign our rights, including in connection with a merger, acquisition, or sale of assets.
No Agency. These Terms do not create a partnership, joint venture, employment, or agency relationship between you and SassyChat.
Notices. We may send notices to the email address on your account or through the application. Notices to us must be sent to support@sassy.chat.
Force Majeure. Neither party is liable for failure or delay in performance resulting from circumstances beyond their reasonable control, including natural disasters, government actions, internet outages, or third-party infrastructure failures.
Language. These Terms are written in English. In the event of any conflict between an English version and a translation, the English version controls.
21. Changes to Our Service
We may add, modify, or discontinue features at any time. For significant changes that materially affect your use of the service, we will try to provide reasonable advance notice. We reserve the right to make changes without prior notice when required for security or legal compliance. The SassyChat application may update automatically.
If we discontinue the service entirely, we will provide at least 30 days’ advance notice by email and will refund a pro-rata portion of any prepaid subscription fees covering the period after discontinuation.
22. Contact Us
For questions about these Terms or to contact us for any reason:
Email: support@sassy.chat
For arbitration opt-out requests, use subject line “Arbitration Opt-Out” and email within 30 days of first accepting these Terms (see Section 16).
By installing, accessing, or using SassyChat, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.