Privacy Policy

Last Updated: August 10, 2026

SassyChat is based and operated in the United States. This Privacy Policy explains how we collect, use, store, and protect your information when you use SassyChat, our AI-powered messaging and fan-management platform for content creators and agencies, delivered primarily as a desktop application and supported by cloud services we operate.

Contact Information

SassyChat is operated by [SassyChat LLC], a Wyoming limited liability company. You can reach us at:

Email: support@sassy.chat

Mailing address: [SassyChat LLC, street address, city, state, ZIP]

What We Do

SassyChat is a desktop application, supported by cloud services we operate, that helps OnlyFans and Fansly creators and agencies manage and assist fan messaging. Our AI generates response suggestions that match your unique voice and style, helping you engage with fans more efficiently while maintaining authenticity. To provide these features, we store and process certain data on our servers, as described below.

Information We Collect

Information You Provide

• Name, email address, and profile photo received from Google when you sign in with Google (see “Sign-In with Google” below)
• Personality, tone, and communication style details you configure in your account settings
• Platform connection information: the platforms you connect (such as OnlyFans and Fansly) and your creator account handle on each platform. Your platform login session generally remains on your device within the SassyChat application; certain connection settings, including any proxy credentials you configure, are stored on our servers in encrypted form so that the service can operate your connected accounts on your behalf
• Payment information (processed securely by our payment processor; we do not store your full card details)
• Support messages

Sign-In with Google

SassyChat uses Google Sign-In for authentication. When you sign in with your Google account, Google shares the following information with us: your name, email address, and profile photo URL. We use this solely to create and identify your SassyChat account.

By signing in with Google, Google learns that you have authorized SassyChat to access the above information. Google’s handling of your data during authentication is governed by Google’s Privacy Policy. Beyond the authentication handshake, we do not send your fan messages, subscription details, or usage activity to Google.

Fan Message and Fan Data

• Fan message text and conversation history. These are transmitted to our AI systems to generate suggestions and are also stored on our servers to provide the service. We retain individual fan messages for up to one year, after which they are automatically deleted; all fan messages and conversation history are deleted when you delete your account (subject to the recoverable pending-deletion window described in Data Retention). Our server logs do not include message content. They record only metadata such as timestamps and error codes.
• Fan profiles and preferences, including customer-relationship information such as tags, notes, and spend history. This information is stored on our servers.
• Fan memory summaries. To maintain continuity across conversations, we generate and store short summaries of each fan relationship, which are used as context for future suggestions.

Automatically Collected Information

• Application usage data (features used, time spent)
• Log data (timestamps, error reports)
• Performance metrics

How We Handle Your Messages and Media

When you use SassyChat, fan message text and conversation context are transmitted to our AI systems (including third-party AI providers) to generate response suggestions. To provide the service, we also store your fan messages, conversation history, and fan profile information on our servers, and delete them as described in Data Retention. To be clear about what we do and do not do:

• We store your fan messages and conversation history on our servers to operate the service, and delete them on the schedule described in Data Retention. Our server logs record only metadata (such as timestamps and error codes), not message content.
• If you use our media features, we download, store, and index copies of your creator media (such as images and videos from your connected accounts) on our servers, and we use third-party providers to process that media (for example, to generate captions and search indexes). We do not access media on your device outside of the features you use.
• We do not use your data to train our own AI models. Our primary AI provider is contractually prohibited from training its models on data we send it, and we require the AI providers we use to process your data only to provide their services to us.
• We do not sell your fan messages, and we share them with third parties only as described in “How We Share Your Information” (for example, with the AI and infrastructure providers that operate the service on our behalf).

How We Use Your Information

We use your information to:

• Provide AI-powered message suggestions
• Process payments and maintain subscription records
• Communicate with you about our service
• Analyze aggregate usage patterns to improve our features and user experience
• Detect and prevent fraud and abuse
• Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We only share it in these situations:

• Google (Authentication): When you sign in with Google, Google shares your name, email, and profile photo with us. We do not send your SassyChat data back to Google. Google’s use of authentication data is governed by Google’s Privacy Policy.
• AI Providers: To generate suggestions and process media, we transmit message text, conversation context, and (for media features) creator media to third-party AI providers. They may process this data only to provide their services to us, and our primary provider is contractually prohibited from training its models on your data.
• Cloud Infrastructure and Storage Providers: We use third-party cloud hosting, database, and storage providers to operate the service and store your data on our behalf.
• Payment Processor: Billing is handled by a third-party payment processor. We do not store your full card details.
• Email, Analytics, and Other Service Providers: Trusted partners who help operate our service (such as transactional email delivery, product analytics, and error monitoring). These providers are permitted to use your data only to perform services on our behalf. You may contact us at support@sassy.chat to request a current list of our service providers and sub-processors.
• Legal Requirements: When required by law, court order, or to protect our rights and user safety.
• Business Transfers: If SassyChat is acquired or merged, your data may transfer to the new owner. We will notify you in advance.

We may share anonymized, aggregated usage data that cannot identify you.

Data Storage and International Transfers

We are based in the United States, and your account and service data is primarily stored and processed in the United States. Fan messages, conversation history, fan profiles, and (where you use our media features) creator media are stored on our servers, as described in this Policy. Some of our service providers (including AI, infrastructure, and communications providers) process data in the United States and, in some cases, other countries.

We serve customers in the European Economic Area (EEA), the United Kingdom, and Switzerland, and we process the personal data of individuals in those regions, including our agency customers, their team members, and the fans they manage. When we transfer personal data from the EEA, the UK, or Switzerland to the United States or another country that has not received an adequacy decision, we rely on appropriate safeguards, including:

• the European Commission’s Standard Contractual Clauses (Commission Implementing Decision (EU) 2021/914) for transfers from the EEA;
• the UK International Data Transfer Addendum to those Clauses (issued by the UK Information Commissioner) for transfers from the United Kingdom; and
• the Swiss addendum to those Clauses for transfers subject to Swiss law.

We require sub-processors that receive such data to be bound by equivalent contractual protections. To request a copy of the safeguards we use, or our Data Processing Agreement, contact us at support@sassy.chat.

Legal bases (EEA / UK / Switzerland). Where the GDPR or UK GDPR applies, we process personal data to perform our contract with you; where necessary for our legitimate interests in securing, operating, and improving the service (balanced against your rights); to comply with legal obligations; and, where required, with your consent (which you may withdraw at any time). For fan data that we process on behalf of a creator or agency, that customer is the controller and is responsible for establishing the legal basis for the processing, including any explicit consent required for special categories of personal data.

Data Retention

• Fan Messages: Individual fan messages are retained for up to one year and then automatically deleted. Message content is never written to our server logs.
• Fan Profiles, Conversation History, and Fan Memory Summaries: Retained while your account is active so the service can function, and deleted when your account is deleted (subject to the recoverable window below).
• Creator Media: If you use our media features, copies of your creator media and the indexes we derive from it are retained while your account is active and deleted when your account is deleted.
• Account Data: When you request account deletion, your account enters a 120-day recoverable pending-deletion window. During that window, the account is locked but not yet deleted. You can restore it at any time by signing back in and cancelling the request. After 120 days, your profile, settings, fan data, conversation history, creator media, and other personal data are permanently deleted. Financial and transaction records (payments, commissions, sales) are retained in anonymized form with no personal identifiers attached. We retain this anonymized financial data for accounting, tax, and legal compliance, and to defend payment disputes or fraud claims during the applicable card-network chargeback window. If you cancel your subscription without requesting account deletion, account data is retained until you explicitly request deletion.
• Device Data: Some data (such as your platform login session) is stored locally within the SassyChat application on your device until you sign out, disconnect the account, or uninstall the application.
• Payment Records: Retained for 7 years (legal requirement)
• Support Communications: Up to 3 years
• Usage and Analytics Logs: Up to 2 years. Some analytics data collected by our third-party analytics provider may be retained by that provider under its own retention schedule.

Your Privacy Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and data (subject to the 120-day recoverable window and anonymized financial record retention described in Data Retention above)
• Export your data in a portable format
• Opt out of marketing communications
• Object to certain data processing
• Non-discrimination: we will not deny you service, charge you a different price, or provide a reduced level of service because you exercised any of these rights

California residents: Under the California Consumer Privacy Act (CCPA/CPRA), you have additional rights including the right to know the specific pieces of personal information we hold about you, and the right to limit our use of sensitive personal information (such as your platform account credentials and communication style details) to what is necessary to provide the service. We do not sell or share your personal information for cross-context behavioral advertising.

EEA, UK, and Swiss residents: Where the GDPR or UK GDPR applies, you also have the right to restrict or object to processing, the right to data portability, the right to withdraw consent at any time (without affecting processing that already took place), and the right to lodge a complaint with your local data protection supervisory authority. We rely on the legal bases and transfer safeguards described above. Where we process your data as a processor on behalf of a creator or agency, we will refer your request to that customer as the controller, or assist them in responding to it.

To exercise any of these rights, contact us at support@sassy.chat. We will respond within 30 days (or within the timeframe required by applicable law).

Security

We protect your information with:

• HTTPS/TLS encryption for all data in transit
• Secure servers with access controls
• Regular security assessments
• Incident response procedures

No internet transmission is 100% secure. If you believe your account is compromised, contact us immediately at support@sassy.chat.

In the event of a security incident that affects your personal data, we will notify you in accordance with applicable law, including any mandatory notification timelines required by your jurisdiction.

Cookies and Similar Technologies

We use cookies and similar technologies (such as local storage) to operate the service, remember your preferences, and understand how the service is used. We group them into the following categories:

Your choices. In the European Economic Area, the United Kingdom, and other regions where consent is required, we present a cookie banner and load non-essential cookies (including analytics) only after you give consent. You can change or withdraw your choice at any time through the cookie settings in the application or on our website, and we apply your choice consistently across our website, documentation, and application. Where you are signed in, we remember your preference across your devices. You can also control cookies through your browser or device settings, though blocking some cookies may limit functionality.

Global Privacy Control and Do Not Track. Where required by law, our website treats a Global Privacy Control (GPC) signal from your browser as a request to opt out of any “sale” or “sharing” of personal information, noting that we do not sell your personal information or share it for cross-context behavioral advertising in the first place. Like most services, we do not respond to browser “Do Not Track” signals, for which no industry standard has been adopted.

Marketing Communications

You can opt out of marketing emails anytime by:

• Clicking “unsubscribe” in any email
• Adjusting your account settings
• Contacting support@sassy.chat

You’ll still receive essential service communications.

Automated Decisions

Our AI automatically generates message suggestions based on conversation context. In standard mode, these are suggestions only. You maintain full control and can review, edit, or reject any suggested response before sending.

If you choose to enable the AI Assistant, messages will be generated and transmitted to fans automatically without your individual review of each message. You are solely responsible for enabling this feature and for all messages sent through it. See our Terms of Service for full details on the AI Assistant.

Fan Data and Our Role

For the personal information of the creators and agency team members who use SassyChat (such as account and billing details), SassyChat acts as a data controller and handles that information as described in this Policy.

For the fan data we process so that you can operate your connected accounts (including fan messages, conversation history, fan profiles, and creator media), SassyChat acts as a service provider and data processor, processing that data on your behalf and at your direction. As the creator or agency, you are the controller of that fan data and are responsible for your own privacy obligations to your fans, including any legally required disclosures about the use of AI-assisted messaging tools. If you require a Data Processing Agreement (for example, to meet GDPR or similar obligations), contact us at support@sassy.chat and we will make one available.

Fans are not direct SassyChat customers and have not agreed to this Privacy Policy. If you are a fan and have questions about how a creator uses SassyChat, please contact that creator directly. If you believe a creator is using SassyChat to process your data in a way that violates applicable law, you may also contact us at support@sassy.chat.

Age Requirement

Our service is for individuals 18 and older. If you believe someone under 18 has provided us information, contact support@sassy.chat immediately.

Changes to This Policy

We may update this Privacy Policy as needed. For material changes that affect your rights or how we handle your data, we will provide at least 30 days’ advance notice by email and a notice on our website. For minor updates, we will update the “Last Updated” date at the top of this page. Continued use of SassyChat after changes take effect means you accept the updated policy.

Questions?

Contact us at support@sassy.chat. We’ll respond within 30 days.

Last Updated: August 10, 2026